Privacy policy

Fat Fender Garage Privacy Policy

Last updated: October 10, 2025

This Privacy Policy describes how fatfendergarage.com or fatfender.com (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our Site.

Contact

If you have any questions, want more information about our privacy practices, or wish to make a complaint, please contact us by email or mail at:

Email: info@fatfender.com
Mail: Fat Fender Garage
4160 E Warner Rd Ste 101
Gilbert, Arizona 85296

Collecting Personal Information

When you visit our Site, we collect certain information about your device, interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for support.
“Personal Information” refers to data that can identify an individual. Below is what we collect and why:

Device Information

  • Purpose of collection: To load the Site accurately and perform analytics to optimize your experience.
  • Source of collection: Collected automatically using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: Shared with our processor Shopify.
  • Personal Information collected: Browser version, IP address, time zone, cookie data, pages/products viewed, search terms, and interactions with the Site.

Order Information

  • Purpose of collection: To fulfill orders, process payments, arrange shipping, provide confirmations and invoices, communicate with you, screen for potential fraud, and—when in line with your preferences—send product or service updates.
  • Source of collection: Collected directly from you.
  • Disclosure for a business purpose: Shared with our processor Shopify.
  • Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Customer Support Information

  • Purpose of collection: To provide customer service and resolve inquiries.
  • Source of collection: Collected directly from you.
  • Disclosure for a business purpose: May be shared with our communication or support service providers to assist in resolving your request.

Sharing Personal Information

We share your Personal Information with trusted service providers to help us provide our services and fulfill our contracts with you. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your information here: Shopify Privacy Policy.
  • We may disclose Personal Information to comply with legal obligations, respond to lawful requests (such as subpoenas or warrants), or protect our rights.

Using Personal Information

We use your Personal Information to:

  • Offer and sell products or services
  • Process and fulfill orders
  • Handle payments and shipping
  • Provide support and respond to inquiries
  • Send product updates, promotions, and marketing communications (when permitted)

Retention

We retain your Personal Information for as long as necessary to fulfill the purposes described above unless you request its deletion. To request erasure, see the Your Rights section below.

Important Sales and Use Tax Information for Customers in Certain States

At Fat Fender Garage, we are committed to transparency and compliance with state tax laws. While we may not be required to collect sales tax in your state, please be aware that you may still owe use tax on your purchases.

Several states require us to notify customers of their obligation to self-report and remit use tax on taxable purchases when sales tax is not collected at checkout. These states may also require us to:

  • Notify you of your use tax obligations;
  • Provide you with a year-end purchase summary; and/or
  • Report certain purchase information to your state’s tax authority.

If you reside in a state with such requirements (e.g., Colorado, Louisiana, Vermont, South Dakota, and others), please review your use tax responsibilities carefully. For more information, consult your state’s department of revenue or a qualified tax advisor.

Notice to Customers: Use Tax May Apply

Sales tax was not collected on this transaction. Depending on your state of residence, you may be required by law to report and pay use tax on this purchase directly to your state tax authority.

States such as Colorado, Louisiana, Vermont, South Dakota, and others have enacted laws that may require us to:

  • Notify you of your use tax obligations;
  • Provide you with an annual purchase summary;
  • Report your purchase information to your state’s tax department.

To avoid penalties or interest, please consult your state’s tax website or a tax professional to determine your obligations.

SMS Marketing & Communication Policy

By consenting to Fat Fender Garage’s SMS marketing during checkout or subscribing through our tools, you agree to receive recurring text notifications (including order updates, abandoned cart reminders, promotional offers, and review requests) even if your number is on a state or federal do-not-call list. Message frequency varies. Consent is not a condition of purchase.

To opt out, reply STOP to any message or use the unsubscribe link within the message. Alternative opt-out methods (e.g., custom responses) may not be recognized. We do not charge for SMS services, but message and data rates may apply through your carrier.

We reserve the right to modify or change the phone number or short code used for this service. If you send messages to an outdated number, we may not receive them and are not responsible for honoring those requests.

To the extent permitted by law, we are not liable for delayed, failed, or misdirected delivery of messages or any actions taken based on such messages.

Your right to privacy is important to us. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All information will be used solely to provide the services you request.

Changes

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last updated” date.

Complaints

If you have a complaint about how we handle your personal information, please contact us using the details above.
If you are not satisfied with our response, you may lodge a complaint with your local data protection authority.