Refund policy

We offer a 30-day return window. You have 30 days from the day you receive your item to request a return. After 30 days, returns are handled case-by-case with no guarantees.

To qualify for a return, the item must be in the same condition you received it – unused, undamaged, and in the original packaging. Proof of purchase is required.

All refunds are subject to a 15–50 percent restocking fee, depending on the item’s condition.

To start a refund, fill out the form at fatfender.com/refund. Once your form is submitted, our team will reach out with next steps. Items sent back without approval will not be accepted. Refunds are processed only after the item is received and inspected by FFG.

Return Shipping Costs

Return shipping is the customer’s responsibility. You may choose one of the following options:

  • Provide your own return shipping label

  • Request an FFG-provided label – the cost will be deducted from your refund

  • Return the item in person at Fat Fender Garage during business hours

Original shipping costs are non-refundable.

Non-Returnable Items

  • All custom and built-to-order parts are final sale. This includes third-party vendor items like fuel tanks and radiators.

  • Universal parts may be returnable only if unused and unopened, with a 25–50 percent restocking fee (case-by-case).

For any questions, email support@fatfender.com.

Damages, Issues, Incorrect or Missing Parts

Inspect your order when it arrives. If anything is defective, damaged, incorrect, or missing, contact us immediately so we can resolve it.
After 60 days, we cannot guarantee we can verify or fulfill correction requests.

Exchanges

If you ordered the wrong part, the fastest route is to submit a return request, wait for approval, and then place a new order. Items must be unopened, unused, and in original packaging to avoid additional fees.

Refunds

Once we receive and inspect your return, we’ll notify you of approval. Approved refunds are issued to your original payment method. Please allow 3–7 business days for your bank or card provider to process the refund.

 

Warranty Policy

FFG Manufactured Products
All Fat Fender Garage manufactured products are covered by a 1-year warranty from the original purchase date, covering defects in materials or workmanship when used in their intended application.

Vendor & Dropship Products
Products manufactured by third-party vendors are subject to the vendor’s warranty policy. Fat Fender Garage will assist in coordinating communication, but final warranty decisions are made by the manufacturer.

Electrical Components
Electrical components are not eligible for warranty once they have been plugged in, installed, powered on, started, or removed from original packaging. This includes wiring harnesses, control packs, gauges, and all electrical accessories. No exceptions.

What Warranty Does Not Cover

  • Improper installation

  • Use outside intended application

  • Damage caused by accidents or modifications

  • Normal wear and tear

  • Custom or altered components

Returns & Exchanges
Returns and exchanges remain subject to our standard 30-day return policy and are separate from warranty claims.